Website Terms & Conditions

Last updated: [Insert Date]

These Terms & Conditions apply to the use of our website and the purchase of products from The Little Western Co.

Our website is: https://thelittlewesternco.com
Our email address is: thelittlewesternco26@gmail.com

By using our website or placing an order with us, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Us

This website is operated by The Little Western Co.

We sell clothing, accessories and related products through our website.

If you need to contact us, please email:

thelittlewesternco26@gmail.com

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not damage, disrupt or interfere with the website or its operation.

You must not misuse our website by knowingly introducing viruses, malicious code or other harmful material.

We reserve the right to suspend, restrict or terminate access to our website if we believe it is being misused.

3. Product Information

We do our best to ensure that all product descriptions, images, colours, sizes, prices and availability details are accurate and up to date.

However, colours may vary slightly depending on your screen settings, device or display. Product images are for guidance only.

All products are subject to availability. We reserve the right to amend, withdraw or discontinue products at any time.

4. Sizing

Where sizing information is provided, it is intended as a guide only. Different styles, brands and materials may fit differently.

Please check the product description and size information carefully before placing your order.

If you have any questions about sizing before ordering, please contact us at:

thelittlewesternco26@gmail.com

5. Prices

All prices are shown in pounds sterling (£).

We reserve the right to change our prices at any time. Any price changes will not affect orders that have already been accepted by us.

If a product has been incorrectly priced due to a genuine error, we reserve the right to cancel the order and refund any payment made.

6. Placing an Order

When you place an order through our website, you are making an offer to purchase the products in your basket.

After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not mean that your order has been accepted.

Your order is accepted when we dispatch the products to you.

We reserve the right to refuse or cancel an order where:

A product is unavailable
There has been an error in the price or description
Payment has not been authorised
We suspect fraudulent or unlawful activity
Delivery is not available to your address
There is another reasonable reason why we cannot fulfil the order

If we cancel your order after payment has been taken, we will refund you in full.

7. Payment

Payment must be made at the time of placing your order.

Payments are processed securely by our chosen payment provider. We do not store your full card details on our own systems.

You confirm that the payment details you provide are accurate and that you are authorised to use the chosen payment method.

8. Delivery

We will aim to dispatch and deliver orders within the timescales shown on our website or during the checkout process.

Delivery times are estimates only and may be affected by circumstances outside our control, including courier delays, weather, busy trading periods or other disruption.

Please ensure that your delivery address is correct before placing your order. We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete address details.

Risk in the products passes to you once the products have been delivered to the address provided.

9. Delivery Charges

Delivery charges will be shown during the checkout process before you complete your order.

Any delivery promotions, free delivery offers or discounted delivery offers may be changed or withdrawn at any time.

10. Missing or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at:

thelittlewesternco26@gmail.com

Please include your name, order number and delivery address so that we can look into this for you.

11. Returns, Refunds and Cancellations

We want you to be happy with your order. If you need to return an item, request a refund, cancel an order, or report a faulty, damaged or incorrect item, please refer to our Returns Policy.

Our Returns Policy explains how returns are handled, including timescales, return conditions, refund processing, return postage and any product-specific exclusions.

You can view our Returns Policy here:

https://thelittlewesternco.com/pages/returns-policy

Nothing in our Returns Policy or these Terms & Conditions affects your statutory rights.

12. Promotions and Discount Codes

From time to time, we may offer discount codes, promotions or special offers.

These may be subject to additional terms, including expiry dates, minimum spend requirements or product exclusions.

Discount codes must be entered at checkout and cannot usually be applied retrospectively after an order has been placed.

We reserve the right to amend, withdraw or cancel promotions at any time.

13. Gift Cards

If we offer gift cards, they will be subject to any terms stated at the time of purchase.

Gift cards cannot usually be exchanged for cash and may have an expiry date.

Lost, stolen or unauthorised gift cards may not be replaced.

14. Intellectual Property

All content on our website, including text, images, graphics, logos, product photography, designs and branding, belongs to The Little Western Co. or is used with permission.

You must not copy, reproduce, distribute, edit, publish or use our website content for commercial purposes without our written permission.

15. Customer Reviews, Photos and Social Media

If you tag us, mention us, send us photographs, or share content with us on social media, we may ask for your permission to share that content on our website, social media accounts or marketing materials.

We will not intentionally use your image or content for marketing purposes without permission.

16. Website Availability

We aim to keep our website available and working properly, but we cannot guarantee that it will always be available, uninterrupted or error-free.

We may suspend or withdraw all or part of the website for maintenance, updates or business reasons.

17. Links to Other Websites

Our website may include links to third-party websites. These links are provided for convenience only.

We are not responsible for the content, privacy practices, security or terms of any third-party websites.

18. Our Liability

We are responsible for losses you suffer that are a foreseeable result of us breaching these Terms & Conditions or failing to use reasonable care and skill.

We are not responsible for:

Losses that were not foreseeable
Business losses
Loss of profit, revenue or opportunity
Delays or failures caused by events outside our reasonable control
Your misuse of our website or products

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights.

19. Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where this is caused by events outside our reasonable control.

This may include courier delays, postal disruption, severe weather, fire, flood, strikes, technical issues, supply chain problems, changes in law or other events beyond our control.

20. Privacy

Your personal information will be handled in accordance with our Privacy Policy, which explains how we collect, use and protect your data.

Please read our Privacy Policy before using our website or placing an order.

21. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time.

The version in place at the time you place your order will apply to that order.

We recommend checking this page occasionally to ensure you are familiar with the latest version.

22. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer living in another part of the United Kingdom, you will also benefit from any mandatory protections provided by the laws of that part of the UK.